- Medical Services
JRivera Associates is a Spanish/English Languages Medical Call Center located in Lodi, CA (with a satellite Office in Washington State). We are a Latino owned and operated small business. Our staff is bilingual/bicultural Latino Medical Assistants/Tele-Service Representatives supported by an internal technology staff.
Our MISSION STATEMENT is simply: ?To provide a Spanish-speaking medical call center with the language and culture-specific competency of medical Spanish/English interpretation, as well as appointment and advisory services to patients and physicians.?
We are uniquely qualified linguistic and culturally competency to support the needs of the Spanish and English speaking patient and their health care provider in the following services areas:
? Interpretation to Medical Professionals and their Latino patients.
? On-site, Telephonic and Video Interpretation.
? Appointment and Scheduling Services.
? Outreach Services for Patient Compliance of Quality Indicators such as women?s health, pediatric and adult.
? Medical Consulting: Medical Practices/Latino Health Care Initiatives.
? State of the art technology with on-line tools, HIPAA compliant, with the ability to integrate patient information to Electronic Medical Record.
Our management team has 15 years of call center operations and 25 years serving as executive leaders in the largest HMO in the nation. Our leadership team consist of a Latino CEO, Latina VP of Clinical Operations (licensed RN/MSN), VP Chief Medical Officer, (CMO), Associate CMO for Quali
Whom to Contact
- Jose RiveraPhone: (800) 991-8037